Introducing our new theme, NOUS.

Iakoe x Flamingo Estate

Case study

Overview

High in the hills of Los Angeles, Flamingo Estate is a modern lifestyle brand rooted in nature, craftsmanship, & the rituals of everyday living. From garden-grown pantry staples & botanical body care to candles, olive oils, & seasonal produce, every product is inspired by the estate itself & created in partnership with farmers, makers, & artisans who share the brand's commitment to quality, sustainability, & pleasure. Through rich storytelling & immersive editorial content, Flamingo Estate has built a fiercely loyal community that sees the brand as much more than an online store.

As the business continued to grow, Flamingo Estate partnered with us to lead its conversion rate optimization strategy. Rather than pursuing isolated website improvements, we established a continuous experimentation program focused on increasing revenue per visitor while preserving the immersive brand experience customers love. Through customer research, behavioral analytics, usability testing, & ongoing A/B experimentation, we identified opportunities across product discovery, merchandising, subscriptions, landing pages, & checkout to reduce friction, improve customer engagement, & drive measurable commercial growth without compromising the brand's distinctive aesthetic.

Scope of Work
  • User experience design
  • Conversion rate optimization
  • Theme development
Live Site
flamingoestate.com

Example Tests

  • CRO TEST MASTER TEMPLATE
    Test description

    Test introducing a clear sensory descriptor directly below the product name on the PDP to communicate key product attributes, improve product understanding & measure the impact on add-to-bag rate & overall conversion rate.

    Hypothesis

    If we introduce a clear sensory descriptor directly below the product name on the PDP, customers will be able to quickly understand the product’s key sensory attributes, such as texture, scent & feel, without needing to scroll or search for additional information.

    By making this information immediately visible above the fold, we expect to improve product clarity, reduce uncertainty & help customers better visualize the product experience, ultimately building purchase confidence & driving an uplift in add-to-bag rate & overall conversion rate.

    Results

    This test drove an uplift of +13% in conversion rate & +15% in revenue per visitor.

  • CRO TEST MASTER TEMPLATE 1
    Test description

    Test redesigning the Shop All page to improve product discovery, simplify navigation & reduce browsing friction, while measuring the impact on product engagement, click-through rate & overall conversion rate.

    Hypothesis

    If we redesign the Shop All page with a clearer visual hierarchy, guided discovery elements such as filters, featured collections & educational content, alongside improved product presentation, customers will be able to navigate the collection more intuitively & quickly find products that match their needs.

    By simplifying product discovery, reducing choice overload & making relevant products easier to explore, we expect to improve browsing efficiency, encourage greater engagement with product pages & build purchase confidence, ultimately driving an uplift in PDP click-through rate, overall conversion rate & revenue per visitor.

    Results

    This test drove an uplift of +7% in conversion rate & +9% in revenue per visitor.

  • FLAMINGO CRO TEST seasonal sub box
    Test description

    Test introducing a sticky CTA on the Seasonal Subscription Box PDP to keep the primary purchase action visible as customers scroll, reduce purchase friction & measure the impact on add-to-bag rate & overall conversion rate.

    Hypothesis

    If we introduce a sticky CTA on the Seasonal Subscription Box PDP on mobile, customers will be able to access the primary purchase action at any point while scrolling, without needing to navigate back to the top of the page.

    By keeping the CTA consistently visible & making it easier for customers to take action when they are ready to purchase, we expect to reduce navigation friction, minimize missed conversion opportunities & streamline the path to purchase, ultimately driving an uplift in add-to-bag rate & overall conversion rate.

    Results

    This test drove an uplift of +17% in conversion rate & +21% in average order value.

  • Flamingo 2
    Test description

    Test introducing a sticky Add to Bag CTA on mobile PDPs that appears as customers scroll, improving purchase action visibility, reducing navigation friction & measuring the impact on add-to-bag rate & overall conversion rate.

    Hypothesis

    If we introduce a sticky Add to Bag CTA that appears as customers scroll on mobile PDPs, customers will be able to access the primary purchase action more easily without needing to navigate back to the top of the page.

    By improving CTA visibility & making the purchase action more accessible throughout the browsing experience, we expect to reduce navigation friction, encourage customers to take action when they are ready to purchase & streamline the path to purchase, ultimately driving an uplift in add-to-bag rate & overall conversion rate.

    Results

    This test drove an uplift of +6% in add to bag & +3% in purchases.

  • Flamingo comparison
    Test description

    Test introducing an improved filtering experience across collection pages to simplify product discovery, help customers quickly find products that match their needs & measure the impact on product engagement, click-through rate & overall conversion rate.

    Hypothesis

    If we introduce an improved filtering experience across collection pages, customers will be able to quickly narrow down product options based on their preferences & find relevant products without having to browse through the entire collection.

    By simplifying product discovery, reducing browsing friction & making it easier for customers to identify products that match their needs, we expect to improve navigation efficiency, encourage greater engagement with relevant products & streamline the path to purchase, ultimately driving an uplift in PDP click-through rate, add-to-bag rate & overall conversion rate.

    Results

    This test drove an uplift of +11% in add to bag & +8% in purchases.

OUR IMPACT

Increased revenue & profitability.

OUR deliverables

Event Setup

Heatmapping

Testing strategy

Copywriting

UX design

Analytics setup

Test deployment

Reporting

NEW ANNUAL REVENUE

+1.6M

MOBILE CONVERSION RATE

+31%

CONVERSION RATE

+27%
“
iakoe are a world class partner. They balance analytical thinking with empathy for our brand that enables us to test users experiences that have a measurable impact on our P&L.
”
Jeff Lin
Jeff Lin
Head of Growth