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We're a Shopify cro agency

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SHOPIFY CRO SERVICES

We help brands to unlock more profit from their store through testing. We follow a 6-phase approach:

Auditing

We’ll audit your site to identify how users are behaving & identify friction points in the data.

Strategy

Together, we’ll set KPIs & develop a testing strategy that is focused on finding the fastest route to value.

Planning

A test plan will be created for each test that details the hypothesis, test type & test design variants.

Development


We'll build each test & prepare a preview theme for you to review prior to the test being pushed live.

Results

A report will be created for each test detailing the results & recommended next steps.

Deployment

All winning tests will be pushed to the live theme. Then onto the next test.

EXAMPLE TESTS

  • Dd
    Test description

    Update the PDP to show all available color options for the product so users do not have to leave the page to explore other available options.

    Hypothesis

    We expect to increase both the add-to-bag & purchase conversion rates by reducing the number of steps users need to take to view & select their desired color.

    Results
    +13%
    Conversion Rate
    +15%
    Revenue Per Visitor
  • Flamingo 2
    Test description

    Update the mobile PDP to feature a stick-to-scroll add-to-bag CTA that displays when a user scrolls down the page.

    Hypothesis

    We expect to provide users with enhanced visibility & accessibility to the CTA, thereby increasing the likelihood of add-to-bag & purchase events.

    Results
    +6%
    Add to Bag
    +3%
    Purchases
  • Rc comparison
    Test description

    Feature a carousel that highlights the brand’s best reviews & related product image rather than “best sellers”.

    Hypothesis

    We expect users will find the content more engaging, leading to higher clickthrough rates to PDPs, resulting in an increase in both add to bag actions & purchases.

    Results
    +8%
    Conversion Rate
    +13%
    Revenue Per Visitor
  • Flamingo comparison
    Test description

    Add a filter experience to the collections pages to ensure users can easily filter pages & identify the product they are looking for.

    Hypothesis

    We hypothesize that it will improve how easily users can find products of interest, increasing click-through rates to PDPs, add-to-bag events, & purchases.

    Results
    +11%
    Add to Bag
    +6%
    Purchase Rate
  • Poster comparison
    Test description

    Gamify the mini-cart experience to encourage bundling with prominent discounts shown to users to reinforce the value of their savings.

    Hypothesis

    We hypothesize that by prominently showing discounts in the mini-cart it will encourage users to bundle products which will significantly increase AOV & revenue per visitor.

    Results
    +11%
    Avg Order Value
    +14%
    Revenue Per Visitor

OUR IMPACT

Improved conversion rates & profitability for your brand.

OUR SCOPE

Event setup

UX

Heatmapping

Analytics setup

Testing strategy

Test deployment

Copywriting

Reporting

HOW WE COMPARE

Other
Agencies
Performance-based pricing
Brand first optimization decisions
Senior talent working on your account
No account managers
Direct contact with experts
     

TESTIMONIALS

SHOPIFY CRO FAQS

Our CRO services start at $7,000 per month & scale according to how many tests you’d like to deploy each month & the web development time required per test.

The benefits of CRO for brands aiming to improve their online performance and user experience include:

  • Increased conversions:
    • The main goal of CRO is to maximise the number of website visitors who take action—be it completing a purchase or signing up for a newsletter. High conversion rates directly translate to business growth and revenue.

  • Enhanced user experience:
    • CRO focuses on understanding and addressing user behavior, preferences, and pain points, ultimately enhancing user experience and increasing the likelihood of conversions.

  • Better ROI on marketing spend:
    • CRO ensures that the traffic generated through marketing is successfully converted into leads or customers, making it an efficient use of marketing budgets.

  • Data-driven decision making:
    • CRO relies on data analysis to identify areas for improvement, leveraging analytics and user feedback to make informed, optimization-led decisions.

  • Improved customer insights:
    • Through A/B testing, user surveys, and other forms of CRO, brands gain valuable insights into customer preferences, behaviors, and motivations. In addition to influencing website updates, these techniques benefit broader marketing and development strategies.

  • Trend awareness:
    • CRO helps brands to stay responsive to changing market and consumer trends. Regular testing and optimization keep websites relevant and effective over time.

  • Enhanced trust & credibility:
    • A well-optimized, easy-to-navigate website creates a positive user experience, boosting your brand’s trust and credibility. Visitors are more likely to return to a site that’s simple to use.

  • Identifying & fixing pain points:
    • CRO involves identifying and resolving pain points in the user journey, such as confusing navigation, slow loading times, or unclear calls to action. Addressing these issues results in a more user-friendly front end.

The timeline to see CRO results varies depending on a mix of factors, including what changes have been implemented, the existing set-up of the website, and the level of traffic.

  • Scope of changes:
    • Minor, incremental changes such as tweaking buttons or adjusting copy may show results quite quickly.

    • Larger changes, such as a complete redesign or structural modifications, often take longer to translate to conversion.

  • Traffic volume:
    • Websites with higher traffic volumes can usually gather data more efficiently, allowing for quicker analysis of the impact of CRO updates.

    • Low-traffic websites may take longer to accumulate statistically significant data.

  • Testing duration:
    • A/B testing and other experimentation methods are common in CRO. The duration of these tests affects the time it takes to gather enough data to draw valuable conclusions.

    • The general rule is to run tests until statistical significance is achieved to ensure the reliability of results.

  • Industry & niche:
    • The industry the website slots into may influence the time it takes to see results, as some industries are more competitive or affected by trends.

  • User behavior:
    • Understanding the typical user behavior on the website is crucial to making the right changes. Updates that align with clear user preferences may show faster results.

  • Website history:
    • If the website has a history of frequent updates and improvements, it will likely respond more quickly to CRO initiatives.

    • Older websites may take longer to show results compared to newer ones.

  • Baseline performance:
    • The website's conversion rate pre-CRO can impact how quickly improvements are noticeable. A website with a low baseline conversion rate will likely show more significant improvements.

  • Iterative process:
    • CRO is an iterative process. Initial changes may lead to immediate improvements, but continuous testing and optimization over time are essential for ongoing results.

While businesses may observe some initial insights and changes in user behavior within a few weeks of implementing CRO changes, engaging in ongoing optimization efforts over several months—or longer—is the best way to see reliable results. CRO is a continual process of refinement and patience is required to identify and implement updates that improve the user experience and generate conversions. Regular monitoring, analysis, and adjustment based on data and user feedback contribute to long-term CRO success.

The right Shopify CRO agency is the difference between business stagnation and record-breaking conversion rates. When choosing an agency to partner with, consider the following:

  • Define your objectives:
    • Clearly outline your CRO goals, prioritizing increased sales, lead generation, or improving user engagement. Having clear objectives will help you find a CRO company that aligns with your aims.

  • Research and recommendations:
    • Seek recommendations from colleagues or industry contacts, considering companies with a proven track record of delivering measurable improvements.

  • Assess experience & expertise:
    • Evaluate the expertise of the agency, asking direct questions about industry experience, the types of websites they have worked with, and the value they have generated.

  • Case studies & portfolio:
    • Review the agency’s case studies and portfolio. Examine their past projects, success stories, and the industries they’re well-versed in to better grasp their capabilities.

  • Testing & methodology:
    • Ask about the company's testing methodology. A reliable CRO agency should employ A/B testing, multivariate testing, and other methods to systematically optimize different elements of your website.

  • Customization:
    • Look for a CRO agency that offers customized strategies. Each website is unique, and a tailored approach is essential for addressing specific user behaviors and conversion challenges.

  • User research & analysis:
    • A good CRO agency harnesses thorough user research and analysis to understand visitor behavior on your site. This may involve user surveys, heatmaps, and other tools to gather insights.

  • Tools & technology:
    • Inquire about the technologies the agency uses, ensuring they leverage up-to-date tools for analytics, testing, and user tracking to provide accurate and actionable insights.

  • Communication & reporting:
    • Assess the agency’s communication style. Regular updates, clear KPI reporting, and insights into ongoing tests will be a crucial element of the partnership.

  • Client testimonials:
    • Seek out client testimonials using platforms like Clutch or Google Reviews to understand the experiences of other businesses that have worked with the agency you’re considering.

  • Pricing & ROI:
    • Discuss pricing structures and inquire about how the CRO agency measures return on investment. A reputable agency should be transparent about costs and provide clear expectations regarding the impact on conversion.

  • Contractual agreement:
    • Review the contract thoroughly, ensuring you fully understand the scope of work, timelines, deliverables, and any guarantees. Ideally, there should be flexibility in the contract to accommodate evolving needs.